🤖 Step 1: Create Your ऐप CRM Bot
Your firm gets its own branded Telegram bot — your agents use it daily to manage leads, pipeline, and follow-ups.
📋 How to create your bot (2 minutes)
1. Open Telegram and search for @BotFather
2. Send /newbot to BotFather
3. Choose a display name for your bot (e.g., Acme Financial CRM)
4. Choose a username ending in "bot" (e.g., AcmeInsuranceBot)
5. BotFather will give you an API Token — copy it and paste below
💡 Pro Tips
• Use your firm name as the bot name — your clients will see it in WhatsApp-style notifications
• Example: "Krishna Insurance Advisor" or "Sharma Financial Services Bot"
• You can change the bot name, description, and profile photo anytime via @BotFather
💬 Step 1: Connect WhatsApp
Send auto-greetings, calculator reports, and policy reminders directly to client WhatsApp.
📋 What you need
WhatsApp Cloud API requires a Meta Business Account and a WhatsApp Business App. If you don't have these yet, follow the setup guide below.
Once you have your credentials, enter them below:
You'll find these in the Meta Developer Portal → Your App → WhatsApp → API Setup.
🎨 Step 3: Customize Your Branding
Your brand identity on PDF reports, WhatsApp messages, and client communications.